Best Yarn Stores in Austin, Texas

YARNBOW

YARNBOW

1310 Ranch Rd 620 S b202, Austin, TX 78734 +15127771703 Visit Website

Opening Hours

Monday: 10:00-16:00
Tuesday: 10:00-16:00
Wednesday: 10:00-16:00
Thursday: 10:00-16:00
Friday: 10:00-16:00
Saturday: 10:00-14:00
Sunday: Closed
YARNBOW is a yarn retailer specializing in a diverse selection of yarns and crafting supplies. The business offers a wide array of products, including yarn, patterns, knitting needles, crochet hooks, tools, and accessories. They feature popular brands like Rowan, Noro, Opal, Juniper Moon, DMC, and Furls. While praised for its extensive selection and convenient online ordering, reviews highlight inconsistencies in pricing transparency, with some customers noting that prices aren't always clearly displayed on the shelves. There are also concerns about the packaging of yarn, with many items being encased in plastic shipping bags without price tags, making it difficult for customers to assess costs at a glance. Some customers have reported issues with order fulfillment, specifically difficulties receiving tracked shipments and a lack of responsiveness from the store regarding order inquiries. Despite these challenges, many customers appreciate the store’s wide selection and fast shipping, particularly for online orders. The store’s website offers a wishlist and recurring purchase options. The store owner is responsive to customer concerns and is willing to help customers find the best yarn for their project.
How are customers treated in this yarn store?
Customer treatment at YARNBOW appears mixed, based on reviews. Some customers report a less-than-friendly experience, with staff described as ‘grudging’ and ‘not very social.’ Several reviewers mention a lack of engagement from the staff, with one stating they were ‘watched like a hawk’ when browsing. Conversely, other reviews highlight the helpfulness of the owner and the willingness of staff to assist with yarn selection. The overall atmosphere seems somewhat detached, with a lack of music or a lounge area. The focus appears to be primarily on online sales, which contributes to the challenges some customers have experienced with order tracking and communication. While the store offers a wide selection and convenient online ordering, the customer service experience can be inconsistent.
What types of classes and workshops are offered here?
Information not available
Does the store have seating?
no
What's the store owners e-mail?
Not available
Gauge Yarn

Gauge Yarn

5416 Parkcrest Dr Ste B, Austin, TX 78731 +15123719300 Visit Website

Opening Hours

Monday: 11:00-18:00
Tuesday: 11:00-18:00
Wednesday: 11:00-18:00
Thursday: 11:00-18:00
Friday: 11:00-16:00
Saturday: 10:00-16:00
Sunday: 12:00-16:00
Gauge Yarn is a charming yarn store located in Ashland, Oregon, specializing in a wide variety of yarn gauges, from Super Bulky to Laceweight and Novelty weights. They prioritize natural fibers and offer a diverse selection, including unique Novelty and sock yarns. The store is known for its commitment to quality and community engagement, particularly through the annual Socktober Knit-Along, offering exclusive colorways. While some reviews mention a slightly unfriendly staff and a lack of consistent helpfulness, the overall experience is positive, with many customers appreciating the store's selection, knowledgeable staff, and welcoming atmosphere. They also offer online shopping and free shipping on orders over $150. The store is Canadian, with the parent company operating from Victoria, BC.
How are customers treated in this yarn store?
The customer treatment at Gauge Yarn is mixed. While many reviews highlight friendly and helpful staff, particularly during the Socktober Knit-Along, some customers have reported less positive experiences with staff members, describing them as unfriendly or lacking in assistance. One review specifically mentions a negative interaction with a staff member who was perceived as being overly critical and unhelpful. However, the overall sentiment leans towards a positive experience, with customers appreciating the store's knowledgeable staff and welcoming atmosphere. The business seems to foster a strong sense of community through events like Socktober, where customers can connect with other knitters and access exclusive yarn options.
What types of classes and workshops are offered here?
Gauge Yarn offers classes and workshops, including participation in the Socktober Knit-Along, which features themed colorways and knitting patterns. They also host Fibrations! events. Information not available.
Does the store have seating?
no
What's the store owners e-mail?
Not available