Best Yarn Stores in Beaver Dam, Wisconsin
Firefly Fibers
114 Front St, Beaver Dam, WI 53916 +19203568859 Visit Website
Opening Hours
Monday: Closed
Tuesday: Closed
Wednesday: 12:00-15:00
Thursday: Closed
Friday: Closed
Saturday: Closed
Sunday: Closed
Firefly Fibers
Firefly Fibers is a yarn store dedicated to providing a curated selection of sustainable and unique yarns, along with learning opportunities and supporting independent artists. The store emphasizes a commitment to environmentally and socially responsible practices. It offers a wide range of yarns and wools, prioritizing materials that are organic, sustainable, eco-friendly, and fair trade. They source these materials from the USA and around the world, collaborating with local and small businesses that share their values. Beyond yarn, they also offer related accessories like needles and bags, and kits. The store provides several services designed to support crafters of all skill levels: Private Lessons, Online Learning Resources, and a Craft Camp for Adults. Firefly Fibers is deeply committed to sustainability, explicitly stating that all yarns offered are free from synthetic materials. They actively support local and small businesses dedicated to ethical and environmentally conscious practices. While some reviews mention a positive experience with helpful staff and a welcoming atmosphere, others highlight a less friendly experience and a lack of helpfulness from the owner. The store has a new location with a larger, brighter space.
How are customers treated in this yarn store?
Customer treatment appears mixed, based on the reviews. Many customers praise the helpfulness and friendliness of the staff, particularly the owner, Alisa. Several reviewers mention her willingness to assist with yarn choices and project ideas. However, a significant number of reviews express dissatisfaction with the owner’s demeanor, describing her as unwelcoming, annoyed, and even rude. One review specifically mentions a child being scolded, suggesting a potential lack of patience or inclusivity. Despite the positive feedback, the presence of negative experiences indicates a need for improved customer service training or a more consistent approach to interacting with customers. The overall atmosphere seems generally positive, but the inconsistent customer treatment is a notable concern.
What types of classes and workshops are offered here?
Private Lessons in crochet, knitting, and spinning on a wheel; Online Learning Resources; Craft Camp for Adults (Summer)
Does the store have seating?
no
What's the store owners e-mail?
Not available