Best Yarn Stores in Bloomfield Hills, Michigan

Woolly & Co.

Woolly & Co.

3630 W Maple Rd, Bloomfield Hills, MI 48301 +12484804354 Visit Website

Opening Hours

Monday: 12:00-16:00
Tuesday: 11:00-16:00
Wednesday: 11:00-16:00
Thursday: 11:00-16:00
Friday: 11:00-16:00
Saturday: 11:00-16:00
Sunday: 12:00-16:00
Woolly & Co. is a yarn store dedicated to fostering a welcoming and educational environment for knitters and crocheters of all skill levels. The business emphasizes community, customer service, and a relaxed, friendly atmosphere, aiming to feel like visiting a cherished friend’s house filled with a vast selection of yarn. They offer a wide range of yarn from various reputable brands, including Cocoknits W&Co., Laine, Sublime, Lang, Katia, Ella Rae, Louisa Harding, Noro, Stacy Charles, Woolfolk, Hedgehog Fibres, and Sarah Hearts Cotton Labels. The store also sells knitting needles/crochet hooks, pom poms, project bags, felted notions bags, and other notions. They provide curated knitwear collections and individual patterns. Additionally, they offer unique items such as the W&Co. Cocoknits Maker’s Boards Kraft, Lumos Knitting Light, and Progress Keeper/Zipper Charms. They regularly host free events and workshops. The store aims to create a friendly, approachable atmosphere, similar to visiting a friend’s home. It has received mixed reviews, with some praising the knowledgeable staff, beautiful yarn selection, and relaxed atmosphere, while others have reported negative experiences with customer service, specifically citing instances of being dismissed or denied assistance due to perceived financial limitations. Despite these concerns, the store maintains a strong community focus and a commitment to providing a welcoming space for knitters and crocheters.
How are customers treated in this yarn store?
Woolly & Co. appears to strive for a welcoming and friendly customer experience, as evidenced by reviews highlighting knowledgeable staff, a relaxed atmosphere, and a community-focused approach. However, there are significant negative reviews detailing instances of dismissive or unhelpful customer service, with one reviewer describing a negative experience where a customer was told to seek assistance elsewhere due to their perceived financial status. This suggests potential inconsistencies in the customer treatment, with some individuals receiving excellent service while others report feeling undervalued or ignored. The store owner, Aviva, seems to be committed to creating a positive environment, as evidenced by her efforts to address customer concerns and foster a sense of community. Overall, the customer treatment seems to be mixed, with potential for improvement in ensuring consistent and respectful service for all customers.
What types of classes and workshops are offered here?
Free events and workshops are regularly hosted, including classes on various knitting and crochet techniques. Specific details are available on the store’s website. Information not available.
Does the store have seating?
no
What's the store owners e-mail?
Not available