Best Yarn Stores in Glen Ellyn, Illinois

String Theory Yarn Co

String Theory Yarn Co

477 N Main St, Glen Ellyn, IL 60137 +16304696085 Visit Website

Opening Hours

Monday: Closed
Tuesday: 10:00-17:00
Wednesday: 10:00-17:00
Thursday: 10:00-17:00
Friday: 10:00-17:00
Saturday: 10:00-17:00
Sunday: Closed
String Theory Yarn Co. is a yarn store that prides itself on accessibility and trustworthiness. It offers a beautiful and diverse selection of yarns, catering to all budgets and skill levels, with a focus on finding the "perfect project" for any moment. While some reviews highlight the exceptional and patient staff – particularly Beth and Meg – who are known for their expertise in yarn and knitting techniques, there’s a mixed feedback regarding customer service, with one review mentioning a negative experience with delayed class information and unresponsive email communication. The store is known for its commitment to ethically sourced yarns and its welcoming community. Despite a single negative review, the overall sentiment is positive, emphasizing the store’s dedication to customer support and a delightful shopping experience. They offer a range of unique yarns, including ethically sourced options, and a focus on helping customers find the right project for their needs.
How are customers treated in this yarn store?
Customers at String Theory Yarn Co. are generally treated with kindness and expertise. Numerous reviews praise the helpful and patient staff, particularly Beth and Meg, who are known for their willingness to assist customers with any questions or challenges. Several customers mention receiving personalized advice and support, often going above and beyond to help them succeed with their projects. However, one review details a frustrating experience with delayed class information and unresponsive email communication, suggesting potential inconsistencies in customer service. The store fosters a friendly and welcoming atmosphere, described as a "community" by one reviewer. There is no evidence of discrimination or hostility, and the atmosphere appears to be inclusive and supportive of all skill levels.
What types of classes and workshops are offered here?
The store offers a variety of classes and workshops, including: Knitting 101; German Short Rows; Felted Rabbit Class; and various other knitting and crafting workshops. Information not available.
Does the store have seating?
no
What's the store owners e-mail?
Not available