Best Yarn Stores in Moscow, Idaho

The Yarn Underground

The Yarn Underground

409 S Washington St, Moscow, ID 83843 +12088827700 Visit Website

Opening Hours

Monday: Closed
Tuesday: 12:00-17:00
Wednesday: 12:00-17:00
Thursday: 12:00-20:00
Friday: 12:00-17:00
Saturday: 10:00-16:00
Sunday: Closed
The Yarn Underground is a yarn store located in Moscow, Idaho, offering a wide selection of yarns and supplies for fiber enthusiasts. They pride themselves on accessibility and trustworthiness, with a focus on providing high-quality materials and knowledgeable service. While some customers appreciate the store's beautiful selection of hand-dyed yarns, locally made products, and helpful staff, others have reported less-than-ideal customer service experiences. Some reviewers have noted a slightly snobby attitude from staff members, particularly regarding customers who are new to knitting or using common patterns. Despite these occasional negative interactions, the store is generally considered welcoming and offers a supportive atmosphere for crafters of all skill levels. The store is known for its commitment to community building through events like knit nights. They also offer a variety of kits and accessories, catering to a range of projects and skill levels. Overall, The Yarn Underground strives to be a valuable resource for yarn lovers, balancing a beautiful selection with a desire to foster a positive and inclusive environment.
How are customers treated in this yarn store?
Customer treatment at The Yarn Underground appears to be mixed. Many reviews highlight the friendliness and helpfulness of the staff, particularly Shelly, the owner, who is praised for her knowledge and willingness to assist customers. Several reviewers mention the staff's patience and willingness to answer questions, even for beginners. However, a significant negative review describes a less-than-pleasant interaction with a staff member who was perceived as snobby and impatient, particularly when a customer needed assistance with an umbrella. This suggests that while the store generally aims for a welcoming atmosphere, individual staff members may not always deliver a consistently positive experience. The owner seems to be aware of this issue and has responded to the negative review, indicating a commitment to addressing customer concerns. The store's community-focused events, like knit nights, further contribute to a supportive environment for crafters.
What types of classes and workshops are offered here?
Information not available
Does the store have seating?
no
What's the store owners e-mail?
Not available