Best Yarn Stores in Niantic, Connecticut
KnittyGrittyYarnGirl Yarn Shop
170 Flanders Rd, Niantic, CT 06357 +18608768355 Visit Website
Opening Hours
Monday: Closed
Tuesday: 16:30-19:00
Wednesday: 11:00-18:00
Thursday: 11:00-18:00
Friday: 11:00-18:00
Saturday: 10:00-16:00
Sunday: Closed
KnittyGrittyYarnGirl Yarn Shop
KnittyGrittyYarnGirl Yarn Shop is a unique yarn store dedicated to providing a welcoming and accessible experience for knitters and crocheters. While reviews highlight the owner, Paulette, as exceptionally helpful, knowledgeable, and passionate, there are also some negative experiences reported. Several customers praised her willingness to assist remotely via FaceTime and her dedication to customer service. However, one review detailed a negative encounter with the owner and staff, citing rudeness and a lack of hospitality. The store offers a curated selection of yarns, fashionable kits, and patterns, with a focus on bringing yarn to the community. It’s known for its unique mobile bus format, offering a diverse range of yarns and supplies directly to customers. Despite the mixed feedback, the store's commitment to customer service and its charming atmosphere seem to be key strengths. The website indicates a focus on quality and a desire to create a positive crafting experience.
How are customers treated in this yarn store?
Customer treatment appears to be mixed. Many reviews emphasize Paulette’s exceptional customer service, describing her as helpful, knowledgeable, and passionate about knitting. She is known for going above and beyond to assist customers, including offering remote support via FaceTime. However, one recent review reported a negative experience with the owner and staff, citing rudeness and a lack of hospitality. This suggests potential inconsistencies in the customer experience. The store seems to foster a friendly and welcoming atmosphere for those who appreciate personalized service and a community-focused approach. There is no evidence of discrimination or hostility, and the overall sentiment leans towards positive, despite the isolated negative feedback.
What types of classes and workshops are offered here?
Information not available
Does the store have seating?
no
What's the store owners e-mail?
Not available