Best Yarn Stores in Northampton, Massachusetts

Northampton Wools is a yarn store specializing in high-quality yarns, particularly focusing on the "Valley Yarns Northampton" line. The business offers a selection of yarns suitable for a wide range of knitting and crochet projects, from beginner-friendly options to more complex designs. While some reviews highlight a positive experience with helpful staff and a cozy atmosphere, others express concerns about rudeness and a lack of customer service. The store offers a variety of yarns, including the signature "Valley Yarns Northampton" – a "workhorse" yarn made from soft Peruvian wool praised for its ease of felting, crisp stitch definition, and reliable performance. It’s a convenient option for crafters, particularly beginners, and is expected to bloom nicely after blocking. Despite the positive aspects, some customers have reported negative interactions with staff, suggesting inconsistent customer service experiences. The store also offers crochet hooks and needles. It’s featured in "The Northampton Wools" Knitting Book by Linda A. Daniels. Overall, Northampton Wools aims to provide a welcoming space for knitters and crocheters, but experiences may vary.

WEBS - America’s Yarn Store is a large online retailer specializing in a comprehensive selection of yarns, needles, books, patterns, and supplies for knitters, crocheters, and weavers. While praised for its extensive inventory and competitive pricing, recent reviews indicate a decline in customer service. Many customers appreciate the wide variety of yarns, including luxury options and unique fibers, and the helpfulness of the staff. However, some customers have reported issues with shipping delays, inaccurate order fulfillment, and difficulties reaching customer service. The store’s back warehouse offers discounted yarns, but the overall experience has been impacted by staffing changes and a perceived shift in priorities. Despite these challenges, WEBS remains a popular destination for yarn enthusiasts, particularly those seeking a broad selection and direct-to-consumer pricing. The store is known for its extensive selection, offering a wide range of yarn types, colors, and weights. The website is easy to navigate, and the shipping process is generally efficient, although delays have been reported. The store also offers a loyalty program and regular sales events. The store is well-organized and has a pleasant atmosphere. The staff is friendly and helpful, and they are always willing to answer questions and offer advice.