Best Yarn Stores in Oak Park, Illinois

Dye Hard Yarns
17 Harrison St, Oak Park, IL 60304 +77085819647 Visit Website
Opening Hours
Monday: Closed
Tuesday: Closed
Wednesday: 13:00-21:00
Thursday: 11:00-19:00
Friday: 11:00-19:00
Saturday: 10:00-17:00
Sunday: 10:00-17:00
Dye Hard Yarns
Dye Hard Yarns is a local yarn shop in Oak Park, Illinois, dedicated to providing a vibrant and creative experience for fiber artists. They offer a diverse selection of yarn, supplies, and classes, with a strong emphasis on color and community. While reviews highlight the shop’s beautiful yarn selection, helpful staff, and welcoming atmosphere, there are also recurring complaints about inconsistent customer service, particularly regarding order fulfillment and communication. Some customers have reported long delays in receiving orders, unanswered emails, and difficulty reaching the owner. Despite these issues, many reviewers appreciate the shop’s unique offerings, including hand-dyed yarns and custom dyeing services. The shop is known for its community-focused events, such as Wednesday night specials and a Queer Stitch Group. The owner, Chastity, is described as knowledgeable and patient, but also occasionally perceived as unhelpful or dismissive. The shop's commitment to fostering creativity and handmade crafts is evident, but improvements in order management and communication are needed to fully satisfy customers.
How are customers treated in this yarn store?
Customers are generally treated with warmth and enthusiasm, particularly by the owner, Chastity. Many reviews praise her patience and willingness to help, especially for beginners. However, there are consistent reports of inconsistent customer service, with some customers feeling ignored or dismissed. Several reviewers mention instances where the owner was unhelpful or seemed uninterested in addressing their concerns. The atmosphere is generally described as welcoming and creative, but some customers have expressed feeling like their concerns were not taken seriously. There are reports of rudeness and a lack of responsiveness to emails and phone calls. The shop's focus on a small, family-run operation may contribute to these inconsistencies, but improvements in communication and order management are crucial for enhancing the customer experience.
What types of classes and workshops are offered here?
The store offers classes in Knitting, Crochet, and Yarn Dyeing. They also host a Queer Stitch Group that meets via Zoom on Sundays at 3:00 PM. Additionally, they operate a Community Dye Studio with special Wednesday hours and offer Zoom classes.
Does the store have seating?
no
What's the store owners e-mail?
Not available