Best Yarn Stores in Santa Monica, California

Wildfiber Studio

Wildfiber Studio

1453 14th St E, Santa Monica, CA 90404 +13104582748 Visit Website

Opening Hours

Monday: Closed
Tuesday: 10:00-17:00
Wednesday: 11:00-17:00
Thursday: 10:00-17:00
Friday: 10:00-17:00
Saturday: 10:00-17:00
Sunday: 10:00-14:00
Wildfiber Studio is a long-standing, well-regarded yarn store located on the west side, with over 20 years of history as a staple in the community. It’s described as a "beautiful and well-curated shop" offering an inspiring selection of fibers and supplies for various fiber arts. The store carries a wide range of yarns, including luxury yarns, natural fibers, artisanal hand dyes, and reliable favorites. They also stock tools and patterns, and a selection of books related to fiber arts. However, recent reviews highlight a mixed experience. Some customers praise the knowledgeable staff, beautiful atmosphere, and the store’s commitment to the fiber community. Others have reported issues with customer service, including unwelcoming attitudes, difficulty returning items (due to a strict no-return policy), and perceived inflexibility regarding birthday discounts. There are also mentions of limited yarn selection and a feeling that the store is not as vibrant as it once was. Despite these concerns, the store remains a popular destination for fiber enthusiasts seeking high-quality yarns and a welcoming environment. Parking can be challenging, and the store is committed to following Covid protocols.
How are customers treated in this yarn store?
Customer treatment at Wildfiber Studio appears to be mixed. Positive reviews consistently praise the knowledgeable and helpful staff, particularly mentioning the friendly and welcoming atmosphere. Several customers highlight the staff’s willingness to assist with projects and offer guidance. However, negative reviews detail instances of unwelcoming attitudes, perceived rudeness, and inflexibility regarding returns and discounts. One reviewer reported being met with a negative response when attempting to return an item, citing a strict no-return policy. Another customer expressed frustration with a perceived lack of hospitality and a feeling of being treated as an inferior customer. While many customers express a fondness for the store and its history, the inconsistent customer service experience suggests a need for improved staff training and a more consistently positive approach to customer interactions.
What types of classes and workshops are offered here?
Knitting, Crocheting, Weaving, Embroidery, Specialty Classes
Does the store have seating?
no
What's the store owners e-mail?
Not available