Best Yarn Stores in South Glastonbury, Connecticut

Village Wool

Village Wool

882 Main St Unit C, South Glastonbury, CT 06073 +18606330898 Visit Website

Opening Hours

Monday: Closed
Tuesday: 10:00-18:00
Wednesday: 10:00-18:00
Thursday: 10:00-18:00
Friday: 10:00-18:00
Saturday: 10:00-17:00
Sunday: Closed
Village Wool is a yarn store that prides itself on accessibility and trustworthiness. It offers a good selection of yarn, including poncho kits, sock yarn, hand-dyed yarn, and small accessories, with a focus on Berroco and Plymouth brands. While some reviews highlight the friendly and knowledgeable staff, particularly Marion, and the helpfulness in finding suitable yarn for projects, others mention a potentially cliquey atmosphere and occasional rudeness from certain staff members. The store offers convenient ordering options like curbside pick-up and shipping. The store owner is Marion, Mary Ann, Sandy, and Marion. The store is known for its commitment to supporting customers with their crafting projects, offering assistance via phone and providing flexible ordering methods. The store has a strong focus on supporting customers throughout their crafting journey, offering direct assistance and flexible ordering options.
How are customers treated in this yarn store?
Customers at Village Wool are generally treated with friendliness and helpfulness, particularly by Marion and other staff members. Reviews consistently praise the knowledgeable staff and their willingness to assist with projects. However, some negative reviews mention instances of rudeness or a cliquey atmosphere, suggesting that the customer experience can vary. The store’s emphasis on personalized service, including phone assistance and flexible ordering, aims to address these concerns and cater to individual customer needs. Despite some negative feedback, the overall sentiment leans towards a positive customer experience due to the staff’s dedication and the store’s commitment to supporting crafters.
What types of classes and workshops are offered here?
Information not available
Does the store have seating?
no
What's the store owners e-mail?
Not available