Best Yarn Stores in Willow Street, Pennsylvania

The Makers Cottage at Sterling Wool Mill

The Makers Cottage at Sterling Wool Mill

1327 Byerland Church Rd, Willow Street, PA 17584 +17173714195 Visit Website

Opening Hours

Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: 10:00-16:30
Friday: 10:00-16:30
Saturday: Closed
Sunday: Closed
The Makers Cottage at Sterling Wool Mill is a family-owned yarn store and fiber art center offering a welcoming and tranquil atmosphere for fiber enthusiasts. It’s known for its impressive selection of homespun wool, roving, needle felting, knitting needles, crochet hooks, and other supplies, as well as handcrafted items like shawls, hats, and memory bears. While some reviews highlight the friendly and knowledgeable owner, Beth Sterling, and the quality of the products, there are also negative reviews citing issues with pricing transparency and fulfillment of custom orders, particularly regarding processing fees and yarn quantities. The store offers a variety of services including yarn processing, repair & alteration, and spinning wheel services. It’s a significant Kromski dealer, and provides mill tours by appointment. Despite some concerns regarding pricing and order fulfillment, the store’s commitment to fostering a creative community and offering unique, handcrafted items remains a key draw for visitors.
How are customers treated in this yarn store?
Customer treatment at The Makers Cottage appears to be generally positive, with many reviewers praising the friendly and knowledgeable service provided by Beth Sterling. Several reviews specifically mention her professionalism and willingness to assist customers. However, there are also negative reviews indicating potential issues with transparency and fulfillment of custom orders. One reviewer described a situation where the owner initially quoted a price for yarn processing but later significantly increased the cost after processing only a portion of the material. Another customer expressed dissatisfaction with the store’s handling of a custom quilt order. Overall, the experience seems to vary, with some customers receiving exceptional service and others encountering challenges with pricing and order completion. There is no evidence of discrimination or hostility, and the atmosphere appears to be largely welcoming and non-cliquey.
What types of classes and workshops are offered here?
Information not available
Does the store have seating?
yes
What's the store owners e-mail?
Not available