Best Yarn Stores in Youngsville, North Carolina

Shepherd's Gate Fiber Mill

Shepherd's Gate Fiber Mill

110 Boardwalk Dr, Youngsville, NC 27596 +19195224110 Visit Website

Opening Hours

Monday: 09:00-19:00
Tuesday: 09:00-19:00
Wednesday: 09:00-19:00
Thursday: 09:00-19:00
Friday: 09:00-19:00
Saturday: 09:00-19:00
Sunday: 09:00-19:00
Shepherd’s Gate Fiber Mill is a family-owned and operated custom fiber processing mill located in Youngsville, North Carolina. They specialize in providing a full range of fiber processing services, with a strong emphasis on quality and customer satisfaction. The mill caters to both small batches and individual fleeces, offering a diverse selection of processed fibers including roving, batts, felt, and yarn. While reviews highlight the mill’s expertise in handling challenging fiber blends like angora and mohair, and its high-quality output, there are also concerns regarding extended processing times (10-14 months for some blends) and difficulties in receiving timely updates or callbacks. Several reviewers have reported significant delays in receiving their processed wool, with some experiencing waits of over two years. A recurring theme in negative reviews is a lack of communication and responsiveness from the owner, with multiple customers citing unanswered calls and messages. Despite these issues, positive feedback emphasizes the mill’s dedication to customer satisfaction and the exceptional quality of their products. The store is known for its accessibility and trustworthiness of business operations, pricing and price transparency, cleanliness and order, how easy it is to find and buy the yarn they are looking for and what types of special unique yarns have been confirmed in the store.
How are customers treated in this yarn store?
Customer treatment at Shepherd’s Gate Fiber Mill appears to be inconsistent, with a mix of positive and negative experiences reported. Several reviewers praise the owner’s patience and willingness to teach felting techniques, indicating a commitment to personalized service. However, a significant number of reviews express frustration with a lack of communication, including unanswered calls, messages, and delayed responses to inquiries. One reviewer reported a wait of over two years for processed wool, while another experienced a complete lack of communication regarding their fleece. There is no evidence of discrimination or hostility, and the atmosphere appears generally friendly, though some customers have described a lack of responsiveness as cliquey. Complementary services, such as access to fiber and equipment, are offered, but the overall experience is marred by concerns about reliability and follow-through.
What types of classes and workshops are offered here?
Information not available
Does the store have seating?
no
What's the store owners e-mail?
Not available